CHALLENGE As the world changes, the tourism sector must also adapt to new conditions. This leads to the emergence of new customer groups and new

CHALLENGE Efima is a pioneer in digital transformation and automation, enhancing the business of large and medium-sized enterprises through enterprise resource planning, financial management, and

CHALLENGE Santander, renowned for being named the world’s best bank three times, is committed to helping individuals and businesses bring their aspirations to life and

CHALLENGE Rinnekodit, a Finnish healthcare organization, provides effective health and social services for the elderly, for intellectually or otherwise disabled people, for people with addictive

CHALLENGE The Helsinki Region Student Housing Foundation (Hoas), established in 1969, is a non-profit foundation aimed at easing the housing situation for students in the

CHALLENGE The city of Naantali’s online service rose to the top in a user survey of municipal websites. Citrus Solutions takes care of the development

CHALLENGE Produal’s goal was to increase their understanding of customers from across the market and directly hear from the customers about the needs, hopes and

CHALLENGE For Luoto Company, customer experience is the cornerstone of their operations, so naturally, understanding the customer experience and continuous development is a priority for

CHALLENGE The City of Järvenpää wanted to create new types of innovative and inclusive housing and business programs, in a format that was different from

CHALLENGE Biking interests people. It is a form of transport that is meaningful for both the planet and people’s wellbeing. But why don’t all the